SHIPPING TO UNITED KINGDOM
Standard Mainland UK delivery (Royal Mail within 2-4 working days) FREE
Delivered Monday - Friday (excluding Bank Holidays)
Please see chargeable delivery options available during the checkout process.
Orders placed after 3pm may be shipped on the following working day so please allow enough time for your parcels to arrive.
We dispatch items promptly into the Royal Mail or courier network and orders shipped in multiple boxes are dispatched together where possible.
REST OF WORLD
NOSTARA do not currently offer international shipping to countries outside of the United Kingdom and Republic of Ireland via this website. Please contact us if you are outside of the UK.RETURNS
We really hope that you are delighted with your Nostara purchase but in the unlikely event that you are considering a return, please contact us.
If you are not satisfied with your purchase you can return it for a full refund or replacement within 30 days.
Returned goods must be in un-used condition with packaging and order confirmation included.
Please allow 3 to 7 days for processing and understand that we cannot refund postage and packaging unless goods are deemed to be faulty.
The customer is responsible for return shipping.
If you wish to return your purchase, please contact us here and we will provide details on where to send your return.
We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us and we will be more than happy to resolve any issues.
You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the payment method you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us here.